Zappos

By: Chloe Cole

Are you looking to purchase shoes, clothing or bags? Experience the unique online shopping by checking out the official website of the Zappos.

The website comes with an efficient search bar on top of the homepage that helps users in finding goods available on the website more easily. The start image gallery provides links to other webpages where you can get to view various items available for sale. The website’s customer care support telephone number is available on the website where you can contact the Zappos 24/7.

The website also comes with a drop down search menu where you are required to enter the product type. A list of various product types are available where you have find products such as shoes,clothing, accessories, bags, home-wear among other goods. After selecting a certain product type, its optional to filter your search by entering the product type category, gender etc. Like all other e-commerce website, Zappos comes an integrated shopping cart system where you can view all your orders. You can track all your orders and even view your purchase history directly from the application.

Things that we like

• The website comes with a nice start up image gallery where you can various products available for sale at Zappos.
• The website has high grade SSL encryption to ensure that all your financial details are protected from unauthorized access by hackers and other cyber criminals.
• If you are Amazon or Endless user, you do not need to register on the website since you can just use your authentication credentials.
• The contact details  visible on the bottom of the page have a the Click-to-call button where you can contact Zappos directly from the application.

Enhancements

• Since Zappos is a E-commerce store, the website should allow users to filter products by Price so as to make it easy for users to get cheap and quality products.